Terms and conditions
Cancellation of courses
If the customer cancels a course 24 hours prior to starting then a total rrefund will be provided. If cancellation occurs after this time but before 18:00 the night before the course starting then a 50% refund will be provided. Cancellation on the morning of the course will incur full payment by the customer.
Cancellation of dive and snorkeling trips
If cancellation is received before 18:00 the night before the trip, then a total refund will be provided. If a cancellation notice is received after 18:00, then full payment will be required.
If the customer does not show up for their booked trip then full payment will be required.
If the customer is participating in a course then a deposit will be required for all PADI materials prior to the course starting. Full payment will be requested upon completion of the course. Non completion of a booked diving course will result in no refund of money.
All payments for dive and snorkeling trips will be paid after the trip.
Tour schedule is subject to change without any prior notice in accordance with weather conditions and customer safety. Infinity diving cannot be held responsible for adverse weather conditions, involving rough seas and poor visibility.
Hurricanes and other Natural Disasters
Acts of God and nature can have a severe and costly impact on your travel plans. We strongly advise you to protect yourself with travel insurance; however the final decision as to insurance is up to you. Divers are responsible for their own losses.
Code of Conduct
All divers must read, fill out, and sign a copy of our Code of Conduct before diving services can be provided.
The Code of Conduct is available on our website so divers have the opportunity to review the document with legal council and family members prior to booking.
Waiver of Liability
All divers must read, fill out, and sign a copy of our Waiver of Liability before diving services can be provided. This Waiver is available on our website so divers have the opportunity to review the document with legal council and family members prior to booking. Additional waivers may be required for those divers undergoing training, depending on the course requirements imposed by the training agency. A copy of the PADI medical statement can be read by clicking on the link below.
Divers Certification and Equipment
Only certified divers may participate in scuba diving activities, unless they are enrolled in a scuba training program and under the direct supervision of their certified Instructor. All scuba divers must accept full and complete responsible for themselves, their actions, and their equipment.
Divers may elect to use their own gear, or arrange to use our equipment. Regardless, divers must inspect their gear prior to each and every dive, and they must be responsible for the proper functioning of that gear. In addition, divers must have a dive plan that addresses the issue of possible in-water equipment failure. All divers should understand the fact that every piece of equipment is capable of failure, and they must be prepared to respond accordingly.
Responsibility and Liability
Infinity Diving, its officers, employees, agents, and contractors are not responsible or liable for any injury, loss, accident, damage, delay, omission, irregularity or nonperformance occurring in connection with these arrangements. The client understands and accepts all risks associated with any and all activities, including both land based and water activities, air travel, car travel, swimming, snorkeling, scuba diving, and boating.
Divers acting irresponsibly can have an adverse impact on their fellow divers and the diving community. As a result, we will not tolerate unsafe, illegal, or irresponsible behavior.